Returns FAQ
Can I return an item
Our products are made to order, so we do not accept returns or exchanges for change of mind. For hygiene and safety reasons, returned items cannot be restocked.
What if my item arrives damaged, defective, or incorrect?
Please contact us with your order number and clear photos of the issue. We’ll review it and arrange a replacement or refund if appropriate. Contact us here.
Can I cancel my order?
If you need to cancel or amend an order, use the link in your order confirmation email as soon as possible. Changes may not be possible once the order enters production.